US Domestic Shipping Policy
Thank you for visiting and shopping at eHeart Health Monitoring. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping rates & delivery estimates
Estimated delivery time
USPS Priority Mail flat rate
(ie for complete medical alert systems to US 50 states)
3-5 business days
USPS Priority Mail
(available in addition to flat rate)
3-5 business days
(calculated by item size and destination by the USPS)
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
eHeart Health Monitoring ships to addresses within the U.S. and U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
eHeart Health Monitoring is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
eHeart Health Monitoring is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Please see our Return & Refund Policy It provides important information about options and procedures for returning purchases.